1. Introduction
ACTION Company ("we," "us," or "our") operates BEAM, a platform for creating and sharing personalized digital messages. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, name)
- Payment information (processed securely by Stripe)
- Content you create (messages, videos, images, prompts)
- Recipient and sender names for beams
- Support inquiries and communications
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments and manage your account
- Generate AI-powered content based on your prompts
- Deliver beams to recipients via unique URLs
- Send service updates and support communications
- Analyze usage patterns to enhance user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
- Service Providers: Supabase (database), Vercel (hosting), Stripe (payments), Google Gemini (AI generation)
- Recipients: Anyone with the unique beam URL you share
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud storage with Vercel Blob and Supabase
- Row Level Security (RLS) policies on database access
- Regular security audits and monitoring
- Payment data handled exclusively by PCI-compliant Stripe
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to or restrict certain data processing
- Export your data in a portable format
- Withdraw consent for data processing
- Opt out of marketing communications
To exercise these rights, contact us at privacy@beam-us.com.
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences
- Analytics and performance monitoring (Vercel Analytics)
- Security and fraud prevention
You can control cookies through your browser settings, though some features may not function properly if disabled.
8. AI-Generated Content Privacy
When you use AI features, your prompts and generated content are processed by Google Gemini AI. These prompts may be used to improve AI services in accordance with Google's privacy policies. We do not use your content to train our own models.
9. Children's Privacy
BEAM is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws.
11. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion at any time, subject to legal and operational requirements. Deleted beams are removed from our servers within 30 days.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of BEAM after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Email: privacy@beam-us.com
Support: Use the in-app support chat
Mail: ACTION Company, BEAM Privacy Team
[Your Business Address]
Additional Resources
For more information about your data protection rights, visit:
- GDPR (EU): ec.europa.eu/info/law/law-topic/data-protection
- CCPA (California): oag.ca.gov/privacy/ccpa
- FTC Consumer Information: consumer.ftc.gov/privacy-security